SpinAway Privacy Policy

At SpinAway Online Casino, we take your privacy seriously and are committed to protecting the personal data you share with us when you create a SpinAway account, log in to play, or browse our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data. By registering with SpinAway or using our services, you acknowledge that you have read and understood this policy.

Who We Are

SpinAway Online Casino is operated by Monkey 9 Limited, a company registered in Cyprus under Reg. No. 391776, with its registered address at Katalanou 11, Flat/Office 11, 1100 Nicosia, Cyprus. We are licensed to conduct online gaming operations by the Kahnawake Gaming Commission under licence number 1041, issued on 27 May 2025. Players located in Ontario are directed to our separate Ontario site, which is operated by NGame N.V. and licensed by the Alcohol and Gaming Commission of Ontario (AGCO) under licence OPIG1242639, conducted and managed by iGaming Ontario. We appoint a Data Protection Officer, whose office is located at 1 Avolonos Street, Maria House, P.C. 1075, Nicosia, Cyprus.

Information We Collect

When you register for a SpinAway casino account, we collect the personal information required to open and verify your account. We gather your full name, home address, date of birth, e-mail address and telephone number. Because our minimum age requirement is 19, we also use this data to confirm your eligibility to play. We only permit one account per player, and we may run identity, credit and other verification checks at any time to prevent duplicate SpinAway casino registrations and fraudulent activity.

• We collect registration data such as your name, date of birth, address, e-mail and phone number.
• We record your transaction history, including deposits, withdrawals, and bonus activity connected to your SpinAway login.
• We log your gameplay activity across our slots, table games, and live casino sections to detect irregular patterns.
• We store technical data such as your IP address, device type, and browser information whenever you access spinaway.com.
• We may request identification documents, proof of address, and proof of payment ownership as part of our verification obligations.

How We Use Your Data

We use the information we collect to operate your SpinAway online casino account securely and lawfully. Our primary purposes include verifying your identity, processing deposits and withdrawals, administering promotions such as our welcome bonus, and complying with our regulatory obligations under the Kahnawake Gaming Commission and, where applicable, the AGCO. We also use your data to detect and prevent fraud, money laundering, and bonus abuse, and to confirm that your registered country matches the location from which you access our platform.

Where you claim registration free spins or other promotional offers, we compare your registered country against your IP address, and if a discrepancy is found, we reserve the right to terminate your account and withhold any winnings. We also use your contact details to communicate important account notices, including verification requests, inactivity warnings, and updates to our Terms and Conditions or this Privacy Policy.

Legal Basis for Processing

We process your personal data on several legal grounds. We rely on the performance of our contract with you to manage your SpinAway casino account, process transactions, and deliver the services you request. We rely on our legitimate interests to prevent fraud, secure our platform, and improve our gaming offering. We also process data to comply with legal and regulatory obligations imposed by our licensing authorities, including anti-money laundering and responsible gambling requirements.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us operate our services, including:

• Payment providers who process your deposits and withdrawals.
• Identity verification services that confirm your age and residence.
• Regulatory bodies such as the Kahnawake Gaming Commission or, for Ontario players, the AGCO and iGaming Ontario.
• Fraud prevention and security service providers.
• Game providers whose software you access through our lobby, where technically necessary.

We require every third party we work with to protect your data with appropriate safeguards and to use it only for the purposes we specify.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise your device, remember your preferences, and keep you logged in to your SpinAway login session. Cookies also help us understand how players interact with our site, allowing us to improve navigation, game recommendations, and overall performance. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our website, including your ability to remain logged in or receive personalised offers.

Data Retention

We retain your personal data for as long as your account remains active and for a further period after closure, as required by our regulatory obligations. If your account shows no recorded transaction for 12 consecutive months, we treat it as inactive and will attempt to contact you by e-mail. Financial and identity records are kept for the periods mandated by anti-money laundering rules and gaming licence conditions, even after your account has been closed.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. These may include the right to access, correct, or request deletion of your data, the right to object to certain processing, and the right to data portability. If you wish to exercise any of these rights, or if you have questions about how we handle your information, you can contact our data protection team at [email protected]. For general account or support enquiries, you can reach us at [email protected].

Data Security

We implement technical and organisational measures designed to protect your personal data from unauthorised access, loss, or misuse. Player funds are held in a segregated account separate from our corporate funds, and access to your personal information within our systems is restricted to authorised personnel who need it to perform their duties. While we take security seriously, no method of transmission or storage is entirely risk-free, and we encourage you to use a strong password and keep your login credentials confidential.

International Data Transfers

As SpinAway Online Casino operates internationally, your data may be transferred to and processed in countries outside your country of residence, including Cyprus and Curacao. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or licensing obligations. The current version of our policy applies from 26 January 2026. We encourage you to review this page periodically. Continued use of your SpinAway casino account after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer at 1 Avolonos Street, Maria House, P.C. 1075, Nicosia, Cyprus, or by e-mail at [email protected]. We are committed to addressing your concerns promptly and transparently.